TrackStudio Enterprise 3.5
Adding a Task by E-mail

The following topic describes how to add a task by e-mail.

Before You Begin
To create an e-mail import rule:
  1. Choose the parent project for your tasks.
  2. Click the Current Task -> E-mail Import Rules... menu item.
  3. Click the Create E-mail Import Rule link.
  4. Optional: To create a new user accounts when receiving e-mail from an unknown users, set the Create New User if Required checkbox and select the status for a new user. Use the Current Task -> Access Control Rules... menu item to add user statuses that can be used in e-mail import rules.
  5. Fill in other e-mail import rule properties.
  6. Click the Save button.
To add a task by e-mail:
  1. Use your e-mail client to create a new e-mail message.
  2. Fill in the task Name in the e-mail Subject and the task Description in the e-mail Body.
  3. Add the keyword somewhere in the e-mail Subject or Body.
  4. Set e-mail recipient to the TrackStudio e-mail address ( property in


  • The user should be registered both in TrackStudio and in their e-mail client (Outlook, Outlook Express, etc) with the same name or e-mail, otherwise the Create New User if Required checkbox should be marked.
  • The user who sends e-mail submission messages should have permission to add tasks to the specified project.
  • E-mail submission should be enabled (trackstudio.FormMailNotification in