To add a message by e-mail

• using html form in the e-mail notification messages
  1. Create a notification rule for the project.
  2. Choose the HTML e-mail template for this notification rule.
  3. Use web form in the bottom of e-mail notification e-mail to enter the message information.
  4. Click the Create message button.
  5. Enter message description and attach files.
  6. Send e-mail to TrackStudio.
• using plain text e-mail
  1. Create a new message in your e-mail client.
  2. Enter a task number (like #23) into the e-mail subject
  3. Enter a message description into the e-mail body.
  4. Send an e-mail notification to the e-mail defined in TrackStudio e-mail settings (mail.store.user property).

• The user with same name or e-mail should be registered both in TrackStudio and e-mail client properties
• User who sends e-mail submission messages should have permission to add messages to the specified task.
• E-mail submissions should be enabled (trackstudio.FormMailNotification in trackstuido.mail.properties)

• Configuring E-Mail Submission
• E-Mail Submission Concepts