TrackStudio Enterprise 3.1
E-Mail Submission Concepts

Users with TrackStudio accounts can submit tasks or messages by e-mail.

Use e-mail submission to: 

• Create new tasks by e-mail. 

• Submit messages to existing tasks. 

• Upload files. 

If the e-mail submission option is enabled, TrackStudio checks the mailbox at regular intervals. TrackStudio gets an e-mail from the mailbox and tries to import it.

  • If the e-mail meets the requirements of one of the mail submission schemes, the system imports the e-mail as a new task or message.
  • If the e-mail is a reply from a mailer-daemon about a failure while sending the e-mail, it is deleted from the queue.
  • If the message cannot be imported and at the same time it is not a reply from a mailer-daemon, it is either deleted from the queue or forwarded to the specified address.
Copyright (c) 2002-2005. All rights reserved.