This section describes messages (Task Management->Messages tab).
DescriptionAny task can contain messages. Messages provide the communications between the group members. They may be progress reports, questions, comments etc.
You have to fill in following fields:
|
Property |
Description |
|
Info |
Date - message submission date, submitter - user who submitted this message. |
|
Message Type |
Select the message type from the list of available message types. It may be simply a note (comment), or you can resolve, close or reopen a task by selecting the message type. TrackStudio shows you a restricted list of message types based on the task workflow, current task status and user group. |
|
Priority |
Task priority. It can vary from low (lowest priority) to support (highest priority). The priority can be customized on a per-workflow basis. |
|
Deadline |
This is the date when the current task must be finished. |
|
Budget |
Estimated time (in hours) allocated for the task. This is working time, not calendar time. |
|
Handler |
Select the next handler of the task. For example, if the task is a bug, you, as a manager, can specify a developer who will work on this bug. After resolving it the developer should change the handler to a tester, who will verify the developer's work. TrackStudio shows you a restricted list of users based on the task workflow, current task status, message type and user group. |
|
Resolution |
In the resolution field you can enter the task resolution (fixed, not a bug). Each message type can have its own resolution set. |
|
Hours |
Specify time spent on processing a task in the hours field. It can be useful for creating worktime reports. |
|
Delete |
Use this checkbox to select message for deletion. |
|
Text |
Enter comment in the text field. |
You can change the priority, deadline and budget fields only if you have enabled the scheduler.
To save a message, you have to press the Save Message button at the bottom of the page. To save a message and go to the list of subtasks of a parent task, you have to press the Go to parent button at the bottom of the page. You can also delete a message by selecting one or more messages and clicking the Delete button.
You are here: Task Management > Messages