This section describes how to define message types (Task Management->Workflow->Message Types tab).
DescriptionA message moves primary items from state to state in the tracking system. For example, a recently submitted item (bug, for example) is in the new status. When this item needs to be assigned to a user, such as an developer, the user who has current ownership (handler) of the item uses the process message to move the item to the processed state. When a resolution is reached, the developer (in this example) uses the resolve message to move the item through the workflow from the processed state to the resolved state.
Every message type has a set of available resolutions. For example, resolve message can have the following resolutions available - fixed, not fixable, duplicate. If your message does not have a set of resolutions established this message won't change the resolution.
You have to fill in the following properties:
|
Property |
Description |
|
Message Type |
Message type name. You can specify a message type as default, TrackStudio selects the default message type automatically when you create a new message. |
|
Description |
Message type description |
|
Resolution |
Resolution name. You can specify a resolution as default, TrackStudio selects the default resolution automatically when you create a new message. To fill this property enter the first resolution, then press the Save button, then enter the second and save that, etc. |
|
Delete |
Use this checkbox to select a message type or resolution for deletion. |
Click the Save button to save new and modified message types and resolutions. Click the Delete button to delete message types and resolutions.