Receiving E-mail Notification when Tasks Change

The following topic describes how to create an e-mail notification rule.

To receive e-mail notification when a task changes:

Click the Current Task -> E-mail Notification Rules... menu item.
Expand the Create an E-mail Notification Rule pulldown.
Choose the e-mail notification recipient.
Click the Create an E-mail Notification Rule button.
Fill in e-mail notification rule setting.
Click the Save button.

Enabling notification to the All filter for a certain bug or task is similar to using the "watch" mode in some systems, i.e. a user will get e-mail notifications whenever there is a change in the task status, or any messages are added.

Example 1

To get e-mail notifications both when a new task is added and when some other user (not him/herself) adds a message, use the following filter:

Section	Column	Condition
Message Parameters	Submitter	is not Current User

Example 2

To get e-mail notifications only if you are the handle of the task, use the filter:

Section	Column	Condition
Task Parameters	Handler	is Current User

Example 3

To get e-mail notifications both when a high-priority task is added and when John Smith adds a message to the task:

Section	Column	Condition
Task Parameters	Priority	High
Message Parameters	Submitter	John Smith

Example 4

To get e-mail notifications when other users add a message to the task for which the handler is the subscribed user:

Section	Column	Condition
Task Parameters	Handler	is Current User
Message Parameters	Submitter	is not Current User

Example 5

To get the time difference (in seconds) between two consecutive messages:

Copy Code

ArrayList messages = task.getMessages();
Collections.reverse(messages);

java.util.Date oldDate = task.getSubmitdate().getTime();
long diff = 0;

for(Iterator it = messages.iterator();it.hasNext();) {
   java.util.Date newDate = ((Calendar)it.next()).getTime();
   diff = newDate.getTime() - oldDate.getTime();
   oldDate = newDate;
}
return diff/1000;