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TrackStudio Enterprise 3.2
Receiving E-mail Notification when Tasks Change

The following topic describes how to create an e-mail notification rule.

To receive e-mail notification when a task changes:
  1. Click the Current Task -> E-mail Notification Rules... menu item.
  2. Expand the Create an E-mail Notification Rule pulldown.
  3. Choose the e-mail notification recipient.
  4. Click the Create an E-mail Notification Rule button.
  5. Fill in e-mail notification rule setting.
  6. Click the Save button.

Enabling notification to the All filter for a certain bug or task is similar to using the "watch" mode in some systems, i.e. a user will get e-mail notifications whenever there is a change in the task status, or any messages are added.

To get e-mail notifications both when a new task is added and when some other user (not him/herself) adds a message, use the following filter:

Section 
Column 
Condition 
Message Parameters 
Submitter 
is not Current User 

To get e-mail notifications only if you are the handle of the task, use the filter:

Section 
Column 
Condition 
Task Parameters 
Handler 
is Current User 

To get e-mail notifications both when a high-priority task is added and when John Smith adds a message to the task:

Section 
Column 
Condition 
Task Parameters 
Priority 
High 
Message Parameters 
Submitter 
John Smith 

To get e-mail notifications when other users add a message to the task for which the handler is the subscribed user:

Section 
Column 
Condition 
Task Parameters 
Handler 
is Current User 
Message Parameters 
Submitter 
is not Current User 

To get the time difference (in seconds) between two consecutive messages:

ArrayList messages = task.getMessages();
Collections.reverse(messages);

java.util.Date oldDate = task.getSubmitdate().getTime();
long diff = 0;

for(Iterator it = messages.iterator();it.hasNext();) {
   java.util.Date newDate = ((Calendar)it.next()).getTime();
   diff = newDate.getTime() - oldDate.getTime();
   oldDate = newDate;
}
return diff/1000;
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