Customizing E-mail Notification Templates

The following topic describes how to customize e-mail notification templates.

Description

To customize e-mail notification templates:

Click the Current User -> E-mail Templates... menu item.
Choose an existing e-mail template or create a new one.
Click Properties tab.
Fill in the template properties.
Click the Save button.

Example

To receive text e-mail notifications like

Copy Code

Dear [customer name],
Your task has been updated.
It now has the current [Task Status].
[Message text for only the message that fired this notification]

You may find more additional information on your project by accessing the following link
[TrackStudio URL link to task/message tab]

Thanks,
[Handler Name]

use the following template

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<#if (task.getSubmitter()?exists)>
Dear ${task.getSubmitter().getName()},
</#if>
Your task has been updated.
It now has the current ${task.getStatus().getName()}.

<#if (msglist?exists && msglist?size>0)>
<#assign msg = msglist?last>
<#if msg.getDescription()?exists>${msg.getTextDescription()}</#if>
</#if>

You may find more additional information on your project by accessing the following link
${addval.tasklink}

Thanks,
<#if (task.getHandler()?exists)>
${task.getHandler().getName()}
</#if>