Example

This examples describes how to configure parallel approval of the task by several approvers. For example, this lets a developer submit code, and have a functional team perform unit testing while testers check the code simultaneously. The deliverable can go to the next level only if it gets two approvals.

To configure a workflow that implements a parallel approval process:

Use the Current User -> Statuses... menu item to create new user statuses for functional and testing teams.
Use the Current Task -> Workflows... menu item to create a new workflow.
Create the following states in your workflow:

State	Description
Resolved	Start state. Nobody has approved the bug yet.
Approved by Functional Team	Deliverable was tested.
Approved by Testing Team	Deliverable was checked.
Approved by All Teams	Deliverable was both tested and checked.

Create the following message types in your workflow, define transitions and permissions.

Message type	Transitions	Permissions
Approve by Functional Team	Resolved -> Approved by Functional Team Approved by Testing Team -> Approved by All Teams	Members of Functional Team only.
Approve by Testing Team	Resolved -> Approved by Testing Team Approved by Functional Team -> Approved by All Teams	Members of Testing Team only.

Topic path: User's Guide > Step-by-Step Guides > Managing Categories and Workflows > Creating a Workflow