The following topic describes how to add a task by e-mail.
Before You Begin
To create an e-mail import rule:
Choose the parent project for your tasks.
Click the Current Task -> E-mail Import Rules... menu item.
Click the Create E-mail Import Rule link.
Optional: To create a new user accounts when receiving e-mail from an unknown users, set the Create New User if Required checkbox and select the status for a new user. Use the Current Task -> Access Control Rules... menu item to add user statuses that can be used in e-mail import rules.
The user should be registered both in TrackStudio and in their e-mail client (Outlook, Outlook Express, etc) with the same name or e-mail, otherwise the Create New User if Required checkbox should be marked.
The user who sends e-mail submission messages should have permission to add tasks to the specified project.
E-mail submission should be enabled (trackstudio.FormMailNotification in trackstudio.mail.properties)