The following trigger copies a task to the Knowledge Base (task #2 in this example) when user adds a message.
String copyTo = "2";
AdapterManager.getInstance().getSecuredTaskAdapterManager().pasteTasks(message.getSecure(),
AdapterManager.getInstance().getSecuredTaskAdapterManager().findTaskIdByQuickGo(
message.getSecure(), copyTo), new String[]{message.getTaskId()},"SINGLE_COPY");
return message;The following trigger moves a task to the Knowledge Base (task #2 in this example) when user adds a message.
String moveTo= "2";
AdapterManager.getInstance().getSecuredTaskAdapterManager().pasteTasks(message.getSecure(),
AdapterManager.getInstance().getSecuredTaskAdapterManager().findTaskIdByQuickGo(
message.getSecure(), moveTo), new String[]{message.getTaskId()},"CUT");
return message;