Add Message/AFTER:

The following trigger copies a task to the Knowledge Base (task #2 in this example) when user adds a 003 Close message.

Copy Code

String copyTo = "2";
if(message.getMstatus().getName().equals("003 Close")) {
   AdapterManager.getInstance().getSecuredTaskAdapterManager().pasteTasks(message.getSecure(),
      AdapterManager.getInstance().getSecuredTaskAdapterManager().findTaskIdByQuickGo(
        message.getSecure(), copyTo), new String[]{message.getTaskId()},"SINGLE_COPY");
}
return message;

Topic path: User's Guide > Step-by-Step Guides > Customizing Task and User Processing > Implementing Triggers