Joe can use his e-mail account joe@mycompany.com to submit an item. Using his e-mail client, Joe creates a new mail message and sends it to the e-mail address provided by the TrackStudio administrator. For example, the mailbox might be support@mycompany.com. Joe can type a subject, a message and add attachments to the message. If the mailbox has been configured correctly, TrackStudio checks this mailbox for messages periodically. TrackStudio also determines if e-mail import is enabled for any project and if the message meets task submission rules for this project. If everything is valid, TrackStudio imports the task into the specified project.